| In
September 2005 and with much fanfare, Heineken unveiled the new glass design in whihc its
beers should be served in Dutch bars and cafés. But while the brewer claimed a
number of advantages for the new design - named Galaxy and designed to be rolled out
worldwide, bar and café owners in the Netherlands are blaming the glass for causing a new
phenomenon, 'beer arm'. |

Galaxy (left)
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"A tray full of beer glasses has become a lot heavier. A lot of people who
work in the catering trade are having problems", spokesman for the intdustry trade
association, Anthony van de Klis, tells the paper.
According to one unnamed bar owner
from Utrecht, with Galaxy, a full glass of beer is bow about double the weight it would
have been previously. "If my people are continually running around with full trays on
party evenings, its not 'mouse arm' they're going to be suffering from but 'beer
arm'". For non-Dutch readers, 'muisarm' is Dutch for 'repetitive strain injury'.
When launched in September,
'Galaxy' replaced 'Stier', Heineken's previous preferred glass shape which had been in
service for 26 years. An initial production run of 800,000 glasses was distributed among
the 15,000 catering outlets served by the brand. Claims for the new design were that the
beer looked more attractive and that the glasses themselves were easier to stack.
Click on the link below (left) to
read this story for yourself, in Dutch, on the Zibb.nl website. Alternatively, click on
the link below (right) to visit Heineken's Dutch website.
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