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Hand-filtered news from the online mainstream and trade press designed to give you topical insight into German advertising and marketing, life and lifestyles.............

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T
HIS WEEK
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12.12.05
Berlin supermarket chain takes 'Eric's favourite shower gel' off shelves 

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Reichelt, a Berlin-based supermarket chain owned by the Edeka group, has reacted to consumer protest by taking a shower gel branded and promoted as being 'Erich's luxury' gel off its shelves.

The Erich referred to is Erich Honecker, formed head of what was once East Germany. Despite the fact that sales have gone well, Reichelt has bowed to the protests of people who suffered under that regime and withdrawn the product from sale, says the news magazine Der Spiegel.

Company spokesman Andreas Laubig plays down the decision, saying that the shower gel was only on a sale as a one-off promotion. Nevertheless, in future, he says, decisions on what products to include in such promotions will be subjected to more critical examination.

Prior to receiving complaints, Reichelt had considered its promotion to be light-hearted. Packs bore the emblem of East Germany, while advertising stated that the product was principally for use by the working class and cooperative farmers'.

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'Erich's luxury
shower gel'

To read this story for yourself, in German, click on the link below (left) to visit the Der Spiegel website. Alternatively, click on the link below (right) to visit Reichelt.

Read in German? Visit Reichelt?


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05.12.05
Discount grocery chain Aldi set to launch cut-price mobile phone service

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Aldi, the discount grocery chain, is to launch its own mobile phone service this week, claims the German newspaper Bild.

The service will be made available throughout the company's 4,000-plus strong network, Bild says, with experts predicting that, where the market leader goes, others will soon follow.

The four leading network operators - T-Mobile, VOdafone, E-Plus and O2 - have long feared competition from mass market retailers. Vodafone has resisted the urge to cooperate with them, Bild says, although O2, which has a smaller market presence, has struck a deal with the coffee chain Tchibo.

Aldi's service is launching with E-Plus as a partner and offers a 10 euro call voucher as an introductory gift. Once that has been used up, calls will cost 15 cents per minute for calls to German landline phones and other national mobile networks. Aldi customers calling each other will pay just 5 cents per minute.

To read this story for yourself, in German, click on the link below (left). Alternatively, click on the link below (right) to visit Aldi's German website and check out the new service for yourself.

Read in German? Go to Aldi?

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30.11.05
'Aunt Emma' shops urged to develop offer to compete with supermarkets

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With the number of corner grocery shops - affectionately known in Germany as 'Tante Emma Laden' (or 'Aunt Emma shops') - continuing to fall, their owners are being called on to develop their offer if they are to be able to compete with more modern and larger retail forms such as super- and hypermarkets, writes the newspaper Kölner Stadt Anzeiger.

"The number has fallen by fully half in the past ten years", says Michael Gerling of the city's Eurohandelsinstitut (EHI) business college. The EHI forecasts that 2,000 corner shops will have closed in just one year by the end of 2005, leaving the number of such outlets at 33,000. In 1993, the figure was 56,000.

"That's dramatic", says Gerling. But while many German shoppers would rate their local store as 'essential', this is not reflected in their shopping behaviour. Since 1993, average shop turnover has fallen by almost 30%, he calculates, with customer numbers falling by 13%.

"Either the 'Tante Emma' shops change or they are going to die out", Gerling continues. As for how they might change, he suggests that they could offer home-made soups or lunches. "The market is about nutrition", he tells the Kölner Stadt Anzeiger. "That doesn't just mean ingredients for meals, but meals themselves".

Click on the link below (left) to read this story for yourself, in German, on the Kölner Stadt Anzeiger website. Alternatively, click on the link below (right) to see a selection of photos of a typical 'Tante Emma' shop.

Read in German? See photo show?

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21.11.05
Coke and Pepsi consider 'sleeping with the enemy'

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Aldi, which has built its success on offering low-priced, exclusive own label brands instead of the major brands to be found on the shelves of most retailers, is currently in talks with both Coke and Pepsi about stocking their drinks in its German outlets, writes the business newspaper Zibb.nl.

Aldi's German operations are split into two, with each of them run by one of the billionaire brothers who own the chain. The discussions underway, Zibb says, relate to the company's stores in southern Germany ('Aldi Sud') and come shortly after confectionery maker Ferrero also agreed to have its products listed in the discounter's shops.

Click on the link below (left) to read this story for yourself, in Dutch, on the Zibb.nl website. Alternatively, click on the link below (right) to visit Aldi in Germany.

Read in Dutch? Visit Aldi Germany?

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26.09.05
'Du bist Deutschland' campaign aims to boost Germans' self esteem

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Germany is looking to the biggest non-commercial advertising campaign in its history to help it pull itself out of its current subdued mood, writes the newspaper Der Standard.

At the heart of the campaign, Der Standard says, is a new TV ad that uses the slogan 'Du bist Deutschland!' (in English, 'You are Germany!'). The spot, which broke on Sunday September 25th, will run for a period of four months on the country's leading channels, accompanied by full-page print ads in all major newspapers and magazines. Equivalent total investment of over €30 million backs the campaign, although no money will in fact change hands and all media space will be donated free.

"Our aim is to establish a new mood that this country is going forward", Bernd Bauer, spokesman for 'Partner für Innovation, the organisation behind the campaign, tells Der Standard. To achieve this, the campaign hopes to motivate each individual to make their own personal contribution to lifting Germany out of its 'crisis'.

"A butterfly can unleash a typhoon", TV presenter Sandra Maischberger is quoted as saying, with perhaps not the best sense of timing given events in the United States which coincide with the appearance of the campaign. Maischberger is one of over 30 well-known personalities lending their endorsement to the campaign.

Others include the ice skater Katharina Witt, who asks in the TV ad: "Wie wär's, wenn Du Dich mal wieder selbst anfeuerst" (in English: "Imagine what could happen if you fired yourself up again).

The general theme behind the push, Der Standard says, is encapsulated in the phrase: "Don't ask what others can do for you. Your are thoes others. You are Germany!". The work was produced by star ad agencies Jung von Matt and kempertrautmann, without a fee.

Originally planned for June, the campaign was postponed on account of the parliamentary elections which took place this month. Its first appearance has been scheduled for 7.56pm on both the leading state-funded TV channels, ARD and ZDF, with the leading commercial channels following 17 minutes later.

Click on the link below (left) to read this story for yourself, in German, on the Der Standard website. Alternatively, click on the link below (right) to go to the website set up to support the 'Du bist Deutschland' campaign and which, hopefully by now, should be up and running.

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16.05.05
Railway company Deutsche Bahn to install 800 'Aunt Emma' shops in stations

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Germany's national railway company, Deutsche Bahn, is to copy the example of service stations and install corner shops - or 'Tante Emma Laden' ('Auntie Emma shops) - in 800 of its smaller and middle-sized stations, says the newspaper Der Standard.

"Smaller supermarkets are being closed all over the place", spokesman Frank Gassen-Wendler tells the paper. "We aim to fill the gap in people's basic provision. DB Service Stores represent a development on the concept of the traditional corner store".

107 such outlets are already in operation at stations with at least 2,500 travellers or visitors per day. By the end of 2005, Deutsche Bahn plans to have 175 up and running.

"We've had nothing but positive experiences so far", Gassen-Wendler continues. "If things continue to go well, we will be able to establish the outlets in up to 800 stations acros the country. In addition to snacks, newspapers, magazines and cigarettes, the outlets will also serve tickets - a useful item to stock in railway stations.

The outlets will be awarded on a franchise basis offering, Frank Gassen-Wendler says, an good platform for setting up a new business with minimum risk.

Click on the link below (left) to read this story for yourself, in German, at the Der Standard website. Alternatively, click on the link below (right) to visit Deutsche Bahn or here to see a picture of a typical 'Tante Emma Laden'.

Read in German? Visit Deutsche Bahn?

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09.05.05
Discounter Lidl stocks train tickets alongside its cut-price groceries

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Deutsche Bahn, the German railway company, is running a special offer which involves selling tickets through a 'high street' retailer for the first time, writes the newspaper Kurier.

With a view to reaching new customer groups, the company is to make packages of two tickets available at all outlets operated by Lidl, the country's second-largest discount chain, between May 19th and 28th.

Priced at € 49.90, the tickets allow buyers to write in themselves where they want to leave from and go to. They are designed to cater principally for journeys of up to 160 kilometres, the distance between Hamburg and Berlin, Kurier says.

They will remain on sale while stocks last and are valid until October 3rd for single, second-class trips on all the company's trains, although supplements will be payable for premium forms of travel such as Deutsche Bahn's ICE 'supertrains'.

"We are using this special offer to reach a new target market", company spokesman Jürgen Büchy told the press, especially "those who just wouldn't have considered travelling by rail before.

Click on the link below (left) to read this story for yourself, in German, in Kurier. Alternatively, click on the link below (right) to visit Lidl in Germany.

Read in Kurier? Visit Lidl?

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03.05.05
Supermarket giant Rewe pilots organic format

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Although not, perhaps, as fast as many had predicted, there is no doubt that the popularity of organically produced food is growing - in some countries, faster than others and with Germany leading the way. Now Rewe, one of the country's leading supermarket operators, is testing the viability of an all-organic format with the opening of a first, 720 square metre store in Düsseldorf, writes the newspaper Die Welt.

The store, operating under the name 'Vierlinden', is to be managed by a Rewe subsidiary set up specially for the initiative, Biokonzept GmbH, Die Welt says. Its purpose. "We want to make organic produce a perfectly natural choice", managing director Elke Rieckh tells the paper. Over the coming year, two further 'Vierlinden' openings are planned, with a similar rate of growth planned for subsequent years.

The shops will stock between 6,000 and 8,000 items such as fruit and vegetables, milk and dairy products, meat and wine, alongside non-food products such as cosmetics or cleaning materials. They will also carry goods branded with Rewe's 'Füllhorn' own label organic brand, which has been offering the company's customers an organic alternative in standard supermarkets since 1988.

The German market for organic products grew last year alone by 10%, Die Welt says, to € 3.5 billion. Growth in the first quarter of this year has been even higher, at 15%, due both to a greater presence in traditional supermarkets and the advent of initiatives such as Rewe's.

Click on the link below (left) to read a longer version of this story for yourself, in German, on the Die Welt website. Alternatively, click on the link below (right) to see Rewe's own press release about this event, taken from the company's website.

More in German? See press release?

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25.04.05
Opposition politicians contest Government's plan to 'rebrand' unemployment

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Germany's opposition politicians responded frostily to a plan announced by the German government this week to introduce a new logo for the 'Bundesagentur für Arbeit', or state emplyment office.

Employment - or lack of it - is a hot topic at the moment in Germany, with official figures showing the number of jobseekers as exceeding 5 million. While it might have seemed a good idea to Helmet Schroder's team to mark the fact that the employment service has undergone extensive internal reform with a refreshed, external appearance, opponents of the plan found a number of ways to express their opposition this week, says the magazine Der Spiegel.

The redesign is, in fact, minimal and will cost only in the region of € 100,000, Der Spiegel says, but that figure and, indeed, the plan itself were described by Green employment market expert Dirk Dückert as unnecessary, given that there are more important things to turn ones attention to. His counterpart at the FDP said the government shouldn't try to cover up its poor performance in terms of employment by giving the department an image campaign or "any similar knicknacks".

Click on the link below (left) to see this story for yourself, in German, on the Spiegel website. Alternatively, click on the link below (right) to visit the official site of the German employment service.

See in German? Visit Arbeitsamt?

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18.04.05
BMW prepared to sell rights to the Rover brand name

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In the wake of the high-profile failure of the British car maker, Rover, this week, after it failed to reach agreement with the only company interesteed in buying it, BMW, which still owns the rights to the Rover brand name, has said that it is prepared to sell the name if someone wants to make cars again using that name.

BMW sold Rover to a management team for around €15, 5 years ago, but retained the rights to the name. Speaking to the news agency Agence France Presse this week, in a story carried in the German newspaper Sueedeutsche Zeitung, a company spokeswoman said that: "If someone is interested in manufacturing cars under the Rover brand, we are available to talk to them".

Click on the link below (left) to see this story in its original form, in German, on the Sueddeutsche Zeitung website. Alternatively, to visit MG Rover and see what was, click on the link below (right).

See in German? Visit Rover?

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11.04.05
Net-based slogan search service launched

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Looking to check whether a slogan is already in use in German-language advertising? From now on, advertisers have a new resource to help them, says the online German trade magazine Media & Marketing, with the unveiling by Ahrensburg-based Schutz Marken Dienst (SMD) GmbH of 'slogany.de', a web-based index over 50,000 slogans, 100,000 headlines and around 150,000 nationally- and internationally-protected 'brand slogans'.

In addition to the phrases themselves, slogany.de carries information about over 34,000 products and companies, SMD managing director tells Media & Marketing, with employees of the firm scouring about 100 publications each month for additions to its database.

The search works like any standard search engine, with full users able to call up the terms themselves, who used them and when. The service comes with a cost, but those curious to try it out can click on the link below (left) to go to the slogany site. Alternatively - or additionally - clicking on the link below (right) will take you to adslogans.com, a similar although more established service, run out of the UK.

Visit slogany? Visit Adslogans?

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04.04.05
Aldi finally enters the electronic age, trials card payments

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Germany's leading grocery discount chain, Aldi, has long resisted calls from customers to allow them to pay for their shopping, writes the online news magazine Focus.

Reasons put forward by the retailer have included the fact that allowing customers to settle their bill electronically would slow down queues. In addition, Aldi considered, the charges levied on card payments constitute an unwanted extra business cost.

Rivals such as Lidl started to accept electronic payments around two years ago. Now, it seems, Aldi is willing to play along and is to trial the system in two of its stores, in Essen, from this month.

For years, Aldi checkout staff were obliged to memorise the stock number of every item on the store's shelves, thus allowing their employers to save the money they would otherwise have had to invest in modern electronic scanning equipment.

Click on the link below (left) to see this story in its original form, in German, on the Focus website. Alternatively, click on the link below (right) to visit Aldi.

See in German? Visit Aldi?

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01.04.05
Researcher unmasks the brands behind the 'no-names'

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Products don't necessarily have to be expensive to be good. That, at least, is the message one German detective is trying to get across to German consumers.

While it's not a crime to produce goods for other companies - typically retailers - to sell under their own brand name and often at lower prices, it is a practice many FMCG manufacturers have resisted for a long time. Now, however, Volker Schwörer has applied his professional skills in supermarket aisles to track down the real faces behind the host of 'no-name' brands on the shelves of stores such as Aldi, Lidl and Penny, says the online news magazine Focus.

Cheaper yogurts, pizzas, ice creams and salami may be identical or at least very similar to much more expensive products from the likes of Humana, Ehrmann, Zott or Stockmeyer, Schwörer says.

The 'brand detective' has published the results of his research on his own website..  click on the link below (left) to explore it for yourself. Alternatively, click on the link below (right) to see this story in its original form, in German, on the Focus website.

Visit website? See in Focus?

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29.03.05
'Pregnant? We don't like it', mail order firm Otto says as it sacks Heidi Klum

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Otto, Germany's leading mail order firm, has terminated its contract with the model Heidi Klum, says the online magazine Focus, because she has become pregnant.

Despite the fact that many women purchase using mail order and - and From Europe With Love does not wish to present itself as an expert in such matters - many women also find themselves in a state of pregnancy, Klum's father confirmed this Sunday that the Hamburg-based mail order giant had terminated its relationship with his daughter.

The company, Klum says on her own website, "has used a clause in its contract and cancelled my contract, because I'm pregnant". Her current display of Otto's spring collection is due to remain on air until June, followed by a summer selection which, strangely, also includes babywear.

Heidi's judgment of Otto's offering - "Otto find ich gut" ("I like Otto") - became the company's advertising slogan, the first campaign appearing in January 2004. Klum has now added a headline to her own website, switching the line to "Otto fand ich gut" ("I used to like Otto).

She revealed recently that she was expecting her first child with her partner, the British singer Seal, Focus says. Her first child, a girl, resulting from a relationship with the Formula 1 team director Flavio Briatore, will be one year old in May.

Otto has since issued a statement offering a different reason for its actions, stating that Klum had failed to keep appointments.

To read this article for yourself, in German, follow the link below (left) to go to the Focus website. Alternatively, to indulge yourself (if male), click on the link below (right) to see a slideshow of pictures of a very pretty woman appearing in advertising for companies such as Otto, Douglas and McDonald's.

Go to Focus? See pretty woman?

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22.03.05
Germany looks to WM 2006 to boost its self confidence

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German is to run a € 20 million marketing and advertising campaign in connection with its hosting the 2006 football World Cup, writes the newspaper Die Welt.

Speaking to the paper, Mike de Vries, managing director of FC Deutschland 06 GmbH, the company set up to manage business and organisational matters relating to the competition, said thsi week that: "the € 10 million so far planned to be contributed by the government and industry are only the beginning".

The campaign will run using the slogan "Deutschland - Land der Ideen" (Germany - Country of Ideas) and be "strictly neutral" in political terms, de Vries says. Rather than reverting to traditional symbols, such as the Brandenburger Tor, its organisers plan to reflect what they believe is a new, forward-looking spirit, like that to be found in the country's football team, now managed by Jürgen Klinsmann and Oliver Bierhoff.

Using sport as its starting point, the promotional initiative is designed to run throughout 2006 and into 2007, says Die Welt, with corporate partners able to buy into it by acquiring licenses costing between € 100,000 and € 1 million each. "Nothing brings the country together quite like football", de Vries says. "For that reason, this new logo could become a quality brand for us in the way that 'Made in Germany' once was".

To read the original article for yourself, in German, follow the link below (left). Alternatively, click on the link below (right) to visit the website dedicated to the 2006 World Cup by the German football association.

Read in German? Visit DFB site?

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14.03.05
It's not all about 'last minute'

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As the ITB international tourism fair kicked off this week in Frankfurt, optimism was spreading around the German tourism industry, writes the newspaper Die Welt, basing its opinion on an interview with Michael Frenzel, head of the leading tourist company TUI.

Asked how a poor economy and high unemployment rate could square with his assertion that the tourism business was functioning well, Frenzel tells Die Welt that the tourism businesss has 'uncoupled' itself from the general economy, a fact proven by current booking levels. Travel, he says, is 'in' again.

His company's lates figures, Frenzel continues, show that bookings for the coming summer are looking robust, although a high proportion of bookings have been made on the basis of discount offers which bring with them low levels of profitability.

In Frenzel's opinion, that 'high proportion' does not constitute a majority and for destinations such as France and the UK, for example, such discounts barely exist, not preventing TUI from posting double-digit bookings growth.

TUI doesn't seek, Frenzel adds, to teach its customers how to book their holidays. On the contrary, it is there to spoil them. If they want to book 'last-minute', they can. But that is no longer the dominant trend. As a reason for this, he puts forward that last-minute bookings in high season can come up against bottlenecks, putting a brake on capacity or forcing operators to buy it up at short notice.

After September 2001, he continues, over-capacity characerised the market, leading to very attractive one-off prices.

While that was a unique occasion, however, it has left its mark, with an increasing number of people shunning package deals and putting together flight + hotel deals for themselves at the lowest possible price.

"Things have changed", Frenzel tells Die Welt. "As long as the package holiday offers good value for money, it has a future. At the same time, the trend towards people putting together different components of a holiday - generally over the internet - has grown. 20% of our bookings are currently direct bookings, most of them using the internet. For us, this has opened up the individual traveller market - one that we were previously completely excluded from.

The full interview with Michael Frenzel can be visited by following the link below (left). TUI can be visited by following the link below (right). If you want to book your holiday, From Europe With Love respectfully suggests that you 'go your own way'.

Read in German? Go to TUI?

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11.11.04
Whatever next? Now discounter Lidl adds service to the in-store mix

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Germany's discount grocery retail giants are not normally noted for the quality of their service, with barebone presentation and a minimum of in-store assistance. One, however, looks set to break that image with news that Lidl is mounting a recruitment drive and planning changes at the checkout to ensure customers are served quicker and better, says the magazine Der Spiegel.

Traditionally, Lidl and arch-rival Aldi keep the costs of their products low by making savings in personnel costs and store outfitting. That one of them is now willing to change its formula may be largely attributable to the longlasting consumer slump which , it appears, is now even affecting the discount sector. After years of unbroken growth, Der Spiegel says, sales at Aldi have been falling for some months: during September alone, according to market observers, revenues were down 3% on a like-for-like basis.

According to the grocery trade 'bible' Lebensmittel Zeitung, Lidl is facing even harder times, with sales down 6% year on year. This is in part due to a price-war being waged between the two chains and Lidl may be admitting that that is not the right way to turn the situation around.

Click on the link below (left) to read a fuller version of this article for yourself, in German, on the Spiegel website. Alternatively, to see what a Lidl checkout looks like on a good day, click on the link below (right).

Read in German? Go to checkout?


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04.11.04

Stronger link to Mercedes needed to save Smart, professor says

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Car industry expert Professor Ferdinand Dudenhöffer believes that stronger links need to be forged between the Smart small car brand and parent Mercedes if it is to survive, says the German business weekly Wirtschaftswoche.

That, plus more intensive marketing in international markets, will be important to ensure Smart's long-term success, Dudenhöffer says.

"The future of Smart will depend on sales", he tells the magazine. "On the product side, the offering is complete".

Daimler Chrysler should review its distribution structure, he continues, so that Smart is more closely associated with its parent company at retail level and not only presented in outlets devoted to the Smart brand. "If the Mini from BMW works, then in principle so should Smart".

Professor Dudenhöffer is Director of the Center of Automotive Research at the 'Fachhochschule' (technical college) of Gelsenkirchen.

Click on the link below (left) to read the original article for yourself, in German, on the Wirtschaftswoche website. Alternatively, to find out more about Ferdinand Dudenhöffer - who has, in the past, held senior sales and marketing posts at Citroën, Peugeot and Porsche - click on the link below (right) top see a profile of him on the Business Village website.

Read in German? See profile?

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28.10.04
German manufacturer brands 'dying out', consultants warn

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Hard times are ahead for the likes of Snickers, Nescafé and Co., writes the newspaper Die Welt, with cheaper retail brands set to chase traditional manufacturer brands off German shop shelves over the next 5 to 6 years.

That, at least, is the opinion of consultants A.T. Kearney. Kearney reckons that potential gains of € 300 million are there to be won by retailers over the period, thus boosting private label's share of the German grocery market to 35%. And that's not even counting hard discounters like Aldi.

According to a study released to the newspaper by Peter Pfeiffer, head of A.T. Kearney's consumer goods and retail division, the majority of this increase in revenues would come directly from makers of traditional brands, with the most affected being those companies whose brands are only the 2nd- and 3rd-largest in their category.

Brand manufacturers, Pfeiffer says, have already had to take big hits as discounters have grown their business over recent years, much of it deriving from the sale of own-label and 'no-name' brands such as Tengelmann's 'A&P' which retail, on average, at about 55% less than their branded counterparts.

Now retailers are expected to try to extend their private label offering into premium segments. "Our studies show", Pfeiffer tells the paper, that the consumer perceptions between retailer and manufacturer brands have become blurred". Out of 500 interviewees spoken to by Kearney, practically all confessed to having a positive perception of own label, to the point where such products could now be labelled as "quasi brands".

German retailers, however, have been slow to truly exploit the full potential offered by private label goods, unlike their foreign counterparts such as Carrefour and Tesco.

Click on the link below (left) to read more about A. T. Kearney's view of the German private label market, in German, in the pages of Die Welt. Alternatively, visit Kearney's German website by clicking on the link below (right).

Read in German? Visit A.T. Kearney?

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25.10.04
Opel to 'shrink' until it's just a brand

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General Motors' problems in Europe have been well documented in recent weeks, with thousands of lay-ffs announced, production delays and calls for widespread restructuring which will greatly affect companies such as Vauxhall and German-based Opel.

Under new proposals being put forward, the company's various operating divisions will be merged into a single entity with a European constitution, thus signalling the disappearance of historic, individual forms such as Adam Opel AG, an instutition in Germany.

Should this happen, says the newspaper Die Welt, the Opel brand is likely to survive but as no more than a signature on cars that could be produced anywhere. Opel's German management is already said to have largely been relieved of effective power.

Although the actual effect of the change in organisational structure will be far less than that of the current and forecast cuts, touching an institution such as Opel could have far-reaching ramifications, with generations of German car buyers having marked their lifestages by buying the Opel model to suit.

The man in the brown comfort shoes, blue jeans and black and yellow-striped polo shirt, for example, spoken to by Die Welt. Now a pensioner but still, out of conviction, an 'Opelaner' (fan of Opel), this 65 year-old tells the paper that: "I have been driving Opel and nothing else for the past 40 years and I've never had a bad experience".

His first car, he says, was a white Kadett, "with the old box shape". When he finished his studies, at the beginning of the 1960s, he moved on to a new model, before switching to the sportier Mantra with the advent of the 70s. Four further Opel models were to follow before he opted for a 'solid' Ascona.

He, Die Welt says, is the personification of the loyal customer base Opel has accumulated over the years as he stands next to his hand-polished Astra - his current car - as it has its boot fixed on the court of his local Cologne dealership. It's not closing properly. "No problem", says workshop manager Jürgen Ziesel, as he sprays the lock with grease before testing it by opening and closing the hood. "Problem solved".

Click on the link below (left) to read more about Opel's current problems and its customers for yourself, in German, in the pages of Die Welt. Alternatively, visit Opel's German website by clicking on the link below (right).

Read in German? Visit Opel?

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20.10.04
Lidl ups the promotional pressure by appointing PR agency

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Lidl, the German discount grocery chain, has appointed the Munich PR agency Engel & Zimmermann to handle its affairs, writes the German advertising and marketing magazine Werben & Verkaufen (W&V).

The one-year contract is designed to provide Lidl with strategic advice, W&V says, principally in the area of product PR.

Like its rival Aldi, Lidl, the trading name of Neckarsulm-based Schwarz Gruppe, has traditionally been extremely conservative in matters of communications. Company founder Dieter Schwarz gives no interviews and does not even allow photos to be taken of him.

This year, the two compaines have been  waging a fierce promotional battle. In the first 5 months of 2004 alone, W&V says, Aldi spent 96 million euros on newspaper advertising, an increase of 45% over the previous year. Lidl spent 128 million euros over the same period, up 25%, according to figures from Nielsen Media Research.

Rumours persist within the industry that Lidl is set to include TV advertising in its communications mix, says W&V, though these have not yet been verified.

Click on the link below (left) to read this story for yourself, in German, in the pages of W&V. Alternatively, visit Lidl in Germany by clicking on the link below (right).

Read in German? Visit Lidl?

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12.10.04
Beck's Germany's 'most valuable' beer brand

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Beck's and Krombacher are the top brands on the German beer market this year, says the local advertising and marketing magazine Werben & Verkaufen (W&V), with Warsteiner, Radeberger and König losing ground.

The judgment is based on the results of the first brand value ratings produced by Hamburg brand consultancy Dragon Rouge.

Dragon Rouge's analysis attributes a brand value to Beck's of 551 million euros, followed by Krombacher (324 million) and Bitburger (128 million). While Veltins has been able to retain its 'value' of 89 million euros, teh consutlancy says, Warsteiner (121 million), Radeberger (45 million) and König (30 million) all lost ground.

"We evaluated brand strength based on four core factors and 40 individual ones", Johannes Rellecke of Dragon Rouge tells W&V. Awareness, brand associations and potential for differentiation were all measured alongside complementary elements such as customer satisfaction, financial strength and innovation.

"Becks", Rellecke says, "is the German beer brand with the most differentiated positioning", its cosmopolitan, lifestyle-oriented approach permitting it to command the largest price premium. While also well differentiated, Krombacher takes as the basis of its appeal naturalness, quality and authenticity.

Click on the link below (left) to read this story for yourself, in German, in the pages of W&V. Alternatively, get ready for the 'Beck's Experience' (the line used by the brand in its advertising) and visit the Beck's website by clicking on the link below (right).

Read in German? Visit Beck's?

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08.10.04
Only Milka can use the colour lilac

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Only Milka chocolate manufactured by Kraft Jacobs Suchard (KJS) has the right to be packaged in lilac-coloured wrapping, according to a judgment made in a Karlruhe court this week, writes the newspaper Kurier.

The judge ruled against a rival Verden-based company that had launched a chocolate and waffle mixture through Aldi stores, packaged in Milka-like lilac. That product has since been withdrawn.

Lilac, said the judge, had come to 'embody' Milka and there was therefore a risk that consumers would assume other products sold in the same colour packaging were produced by the same firm.

In general, Kurier says, colours can not be registered as trademarks as they are not normally understood as an indicator of origin. Milka, however, is an exception, the judge considers, because it has been proven before that a majority of consumers associate its packaging colour only with that brand.

Lilac has been associated with Milka since 1901, when that colour was applied to the first packaging developed for the chocolate bar of that name. Since 1973, advertising for Milka has also been based around a lilac-coloured cow.

A lawyer for Verdene Fabrik, that lost the case, says that the fact that brands can 'own' a colour gives major companies the opportunity to buy up the entire rainbow.

Click on the link below (left) to read this story for yourself, in German, in the pages of Kurier. Alternatively, prepare yourself for a lilac experience and visit the Milka website by clicking on the link below (right).

Read in German? Visit Milka?

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07.10.04
Unhappy shoppers

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Burda, the publisher, has teamed up with Werben & Verkaufen (W&V), the German advertising and marketing magazine, to conduct a poll among German shoppers to gauge satisfaction levels towards the shopping experience and advertising related to it, the magazine writes in its own pages.

Among the results of the survey, it was found that one-third of those spoken to were 'tremendously' unhappy, especially younger shoppers and those in the early stages of their career.

In all, just over 10,000 people were spoken to, using a variety of research companies which included Emnid, IFAK, Marplan and TNS Infratest.

Schoolchildren, apprentices and students were especially critical (no surprise there, then), giving an average 'score' to their satisfaction with shopping of just 75, on a scale of 100, W&V writes. People from larger families also appeared disenchanted (average score 60) as did parents with small children (71). And as for the statement: "Advertising is necessary because otherwise you wouldn't get a good idea of everything that is available", just 35% of this group of shoppers felt they could agree.

Those tending to say they are more satisfied with German shops tend to be older, conservative shoppers (index value 108), W&V says. This group is also quite brand-conscious and especially interested in fashion products, cosmetics, watches/jewellery and health products. They are more likely to say they like shopping in boutiques, Peek & Cloppenburg and C&A than they are to say they like discunters and department stores, the research found.

Click on the link below (left) to read this story for yourself, in German, in the pages of W&V. Alternatively, click on the link below (right) to visit Burda, the other partner in the study and publisher of, among other things, the magazine Focus.

Read in German? Visit Burda?

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06.10.04
TV ad blocker set to launch in November

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Back in June, Germany's high court decided against an attempt by the broadcaster RTL to block the introduction onto the German market of a device enabling viewers to block out advertising, writes the newspaper Der Standard.

The decision, in favour of TC Unterhaltungselektronik (TCU), was expected to be contested by RTL but, according to TCU, the period within which RTL would be entitled to do so has expired without any such complaint being lodged.

TCU now plans to start marketing the devices as soon as this November, Der Standard says, and seek a damages award against RTL for the expenses incurred during a long court case and the resulting missing revenues on account of not being able to sell its equipment.

Click on the link below (left) to read this story for yourself, in German, in the pages of Der Standard. Alternatively, click on the link below (right) to be taken to the TCU website where its device - known as the Fernseh Fee, or 'TV fairy' - takes centre stage on the homepage.

Read in German? Visit TCU?

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05.10.04
Aldi brothers Germany's richest men

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The founders of the discount supermarket chain Aldi are, once more and by far, Germany's richest men, writes the newspaper Frankfurter Rundschau.

Quoting research conducted by the magazine Manager, the paper says that Karl Albrecht and his brother Theo were able to increase their combined wealth by approximately €2.3 billion during 2003 to €30.3 billion - split roughly equally between the two.

After the Aldi brothers comes Suzanne Klatten, a major shareholder in the pharmaceutical company Altana and in BMW. Others featuring in the top 10 include the widow of the founder of the Tchibo coffee and retail firm and Werner Otto, 95, who founded the country's leading mail order company.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Frankfurter Rundschau. Alternatively, click on the link below (right) to visit the German Aldi site of Sat 1 or here to visit the site maintained by Otto.

More in German? Visit Aldi?

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05.10.04
DHL sets itself up as an ebay agent

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DHL has already recognised the difference that ebay has made to its business, becoming one of the auction platform's preferred partners, says Financial Times' German edition (FTD). Now the company's German subsidiary has gone one step further, by offering to handle the sale of products for the public via ebay, for a fee.

In twelve Berlin post offices (DHL is owned by the German postal service, Deutsche Post), customers can take in items which are photographed, packed and stored ready for despatch, FTD says.

That eBay has contributed significantly to DHL's business since the innovative web-based auction house grew into more and more areas - many of them professional - is evident from the fact that DHL says one in five of the packages it delivers in Germany already results from an ebay sale.

The business DHL is entering has grown up informally as ebay has grown, with small operators springing up to handle the physical elements of the sale on behalf of others.

Click on the link below (left) to read the rest of this story for yourself, in German, in the pages of Financial Times Deutschland. Alternatively, click on the link below (right) to visit ebay... who knows, you might find something you like.

More in German? Visit ebay?

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05.10.04
'Danke Anke'... talk show host told 'thank you and goodnight'

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Anke Engelke, presenter of TV station Sat 1's flagship late-night talk show, is to be 'relieved of her duties' on October 21st, writes the GErman magazine Focus, on account of falling viewer figures.

The 38 year-old took over the format from the veteran Harald Schmidt in May, Focus says, but performance of 'Anke Late Night' since has failed to live up to expectations. The show is currently pulling in around 650,000 viewers nightly, equivalent to a 7% audience share, whereas parent company ProSiebenSat1 had been hoping for at least a double-digit share.

By way of comparison, the rival talk show fronted by Reinhold Beckmann on state channel ARD at the same time is claiming an audience of around 1.6 million.

The original deal struck with Engelke was for three years, Focus says, and involved the payment of around €40 million to the producers of the show, Cologne-based Brainpool, over that period. However, given that advertising revenues have been falling in line with viewer numbers, the show was heading for a deficit. In addition to pure numbers, advertisers are said to be unhappy because Engelke attracts a primarily female audience, while her predecessor Schmidt appealed more to a male target group with higher levels of disposable income.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Focus. Alternatively, click on the link below (right) to visit the site of Sat 1 or here to go direct to the page devoted to 'Anke Late Night'.

More in German? Go to Sat 1?

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04.10.04
A pharmacy is not a perfumery

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Not, perhaps, an entirely comfortable headline, but one which results from a ruling in Germany this week which shows that while some markets - such as that which exists in the UK - are relatively liberal, others take an approach which involves a very strict respect of the rules.

According to the German sales and marketing website Absatzwirtschaft, a pharmacist who placed a lighted sign above his shop claiming to be both a 'pharmacy' and a 'perfume store' has run foul of the authorities. A Saarbrücken court found that the pharmacist in question devoted 26% (not approximately, exactly) of his floorspace to perfume items and other personal care brands.

According to the rules applying to German pharmacies, however, only medication and "goods normally found in pharmacies" can be stocked in such outlets. According to the judge, this does not include expensive perfumes and nothing contained in new regulations dictating the parameters within which German pharmacists operate, introduced in Janury 2004, alters that fact.

The description, the judge ruled, of the pharmacy as a 'perfumery' constituted a contravention of the rules applying to pharmacies and also of regulation covering unfair competition.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Absatzwirtschaft. Alternatively, click on the link below (right) to be taken to the site of Douglas, Germany's largest chain of perfumeries and definitely not a pharmacy.

See the story? Visit Douglas?

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01.10.04
German's most popular advertising spokesman

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TV moderator Thomas Gottschalk is Germany's most successful advertising front-man, says the local research and planning site Planung & Analyse. In surveys, 75% of respondents successfully connect Gottschalk - presenter of the popular 'Wetten das' entertainment show - with the brands he advertises.

In second place - and further demonstrating that the question of personality in advertising really is a national phenomenon - comes Dieter Bohlen, followed by Franz Beckenbauer, the Klitschko boxing brothers and Verona Feldbusch, a female entertainer who seems to have advertised just about everything in Germany in recent years.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Planung & Analyse. Alternatively, click on the link below (right) to be taken to the page of the Haribo website which details its advertising activities and expenditure and shows stills from campaigns featuring Gottschalk, who serves as the public face of the company's jelly bears in Germany.

More in German? Visit Haribo?

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01.10.04
Tchibo gets into the mobile phone market

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Tchibo, the German coffee maker which also operates a chain of retail outlets serving coffee and cakes alongside a range of special offer products, is proving true to its slogan of 'Jede Woche eine neue Welt' ('A new world every week'), by moving into the mobile phone market, writes the German advertising magazine Werben & Verkaufen (W&V).

The move is a result of a tie-up with the service provider O2, W&V says, and will result in three different handsets appearing on the company's shelves from October 4th. At the same time, a campaign will break encouraging Germans to 'Tchibofonieren' (a play on the German word for telephoning. 'telefonieren'.

10-second TV spots will be accompanied by newspaper ads in major titles such as Bild am Sonntag, plus extensive promotional material, all designed and conceived by the Hamburg ad agency Scholz & Friends.

The models on offer, W&V says, will cost betewen €40 and €130, come with pre-paid cards and be available through each of Tchibo's 900 German outlets, as well as on the internet.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of W&V. Alternatively, click on the link below (right) to be taken to the world of Tchibo or here to go directly to the page detailing the company's telecoms offer.

Read the rest? Visit Tchibo?

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30.09.04
The golden years are over...  for kids' pocket money

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The difficult financial situation in many German households is having a noticeable effect on the amount of pocket money received by the nation's young people, writes the magazine Media und Marketing.

German children, it says, have noticeably less disposable income available to them during 2004 than in previous years. Its claim is based on figures by the specialist youth research agency, Institut für Jugendforschung (IJF), which conducts an annual survey on the subject.

According to the IJF, Germany's six to twelve year-olds will receive €1.44 billion this year, 29% less than in 2003. The figure is equivalent to an average per capita in income of €254 - a figure children are much more likely to attain if they live in the western part of the country, rather than the states previously known as East Germany.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Media und Marketing. Or you can click on the link below (right) to visit the site maintained by the IJF, a division of the Roland Berger management consultant group, to read more in relation to this and other stories, and in English and German.

More in German? Visit IJF?

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26.09.04
Now that's effective - prizes awarded for successful advertising

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A young man surrounded by two attractive women. He sprays himself with deodorant and a mosquito pricks him. A frog eats the mosquito, lands on a plate and is eaten by an old man. He gains strength and potency, but dies while making love to a younger woman and, lying in his grave, is consumed by worms. These then end up in a tequila bottle, from where they eventually end up in the stomach of a man and the effect starts to work again.

Effective product and effective advertising, it seems: sales of the Lever-Fabergé-owned Axe brand rose by 18% after the ad had broken, making it brand leader in its market. And for the Hamburg ad agency, Lowe, that translates into a silver Effie, the name of awards given out annually to the campaigns which can be proven to have had a beneficial effect, typically on sales of the brand featured.

Unlike Cannes Lions or awards from the Art Directors Club, says the newspaper Die Welt, Effies given out by the German ad agency association, GWA, are not meant just to recognise creative highlights, they are only awarded to campaigns which are of proven effectiveness. Typically this will be in the context of a new product introduction, relaunch, or a pursuit of market share, but the context will tend to be different for every brand.

With Ebay, for example - which, along with the Procter & Gamble-owned toilet paper brand Charmin was the only entrant to be awarded a maximum Gold Effie at this year's awards - the objective was to construct a brand image that embodied fun and enjoyment. And, according to Franz-Rudolf Esch, marketing professor at the University of Giessen, that's what ad agency Jung von Matt achieved. "With its 3... 2... 1...mine" formula, the Ebay feeling, that is the emotional pursuit of an object of desire, authentically conveyed, he tells the paper. Ebay users, he said, received a hit in the head and the heart, while those who have seen the ad buy ten times more often than those who have not.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of Die Welt. Alternatively, click on the link below (right) to see a longer, English-language version, prepared by From Europe With Love.

More in German? More in English

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23.09.04
Reading newspapers 'should be on the school curriculum'

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German children should be obliged to read a newspaper as part of their school's standard curriculum, the head of the country's newspaper pubilshers association believes.

Speaking at a press conference on Monday, Volker Schulze, head of the Bundesverband Deutscher Zeitungsverleger (BDZV) said that society itself was in danger if increasing numbers of people were either poorly informed or not informed at all.

"A newspaper reach of 75% among the population over 14 years old, he told attendees, "cannot hide the fact that there are people who either don't read a paper, or don't read one very often".

The international PISA study, he continued, shows that many schools release their students poorly prepared into the world of work. Newspaper pubilshers, he said, had recgnised this and put in place a scheme called 'Zeitung in der Schule' (which, imaginatively, translates as 'Newspaper in the School'). This, however, would not in itself be enough to get all children to pick up the habit.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of the newspaper, Der Standard. Alternatively, and to see coverage of the press conference and other BDZV activities, click on the link below (right) to visit its website.

More in German? Visit BDZV?

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22.09.04
Consumer survey throws light on '68 Generation' women

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44% of German women aged between 50 and 65 are currently employed, according to the latest edition of Germany's largest consumer survey, the Verbraucher-Analyse (VA). The figure may not seem remarkable, but it serves to illustrate the changes that have occurred as the '68er generation' - that is, those people who were old enough to be students during 1968 - has matured.

Ten years ago, for example, just 28% of 50 to 65 year-old women were in employment. Despite having apparently less available time, certain leisure activities are on the increase. 81% (compared to 74% in 1994) say they enjoy going out to restaurants, while 29% (versus 22%) actively practise sport. And while, in 1994, only 46% of the same age group held a driving licence, today the figure is 64%.

The Verbraucheranalyse is conducted yearly, principally to help media owners and advertising agencies gain an accurate picture of their audiencess and target groups. Its principal backers are the publishers Bauer and Axel Springer and its reports are based on interviews with around 31,000 consumers.

Other findings from this year's edition show that changes have occurred in other age groups, too. Among 14 to 19 year-olds, for example, the 1994 survey showed that just 33% of girls and 25% of boys took particular care of their appearance. The corresponding figures today are 41% and 30% respectively - mainly expressed through greater use of cosmetics by girls and hair-styling products by young men.

In other areas, however, the study shows that some concerns have decreased in pertinence. While in 1994, 61% said they looked out for products that were environmentally friendly, now just 34% say they do so.

To read a fuller version of this story for yourself, in German, in the pages of the marketing magazine Persoenlich, just click on the link below (left). Alternatively, to see more information relating to the 2004 Verbraucheranalyse on the site maintained by Bauer, just click on the link below (right).

More in German? Visit Bauer?

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17.09.04
Setting the tone

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Germany's market for mobile phone-related entertainment is showing strong growth, according to figures from the research company Gesellschaft für Konsumforschung (GfK).

According to figures released by GfK to the local advertising magazine, Horizont, in the first 6 months of 2004 alone, 40 million ring-tones, logos, videoclips and background pictures for mobile phone display screens were downloaded, making the market worth some 91 million euros. Over the period, GfK says, sales of such products contributed 6.4% of all turnover in the German music market.

Click on the link below (left) to read this story for yourself, in German, in the pages of Horizont. Alternatively, click on the link below (right) to visit GfK's own website or here to go to the page that lists other recent press releases from the company on German consumer behaviour.

See in German? Go to GfK?

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15.09.04
The German housewife's favourite brands

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What's the favourite brand of the typical German housewife? Well, the somewhat surprising answer to that question is AEG, the household electricals maker, if the results of the annual survey by Brigitte magazine are to be believed.

Each year, Brigitte asks a representative sample from among its target market of 30 to 49 year-old women to name their favourite brands. This year, AEG heads the listing followed by Dr. Oetker (the grocery brand), Langnese (ice cream) and Aldi, the discount retailer.

This is the first year the study has included retailer brands and Aldi's performance has to be seen in that light. It's also ironic because Aldi tends to take a minimalist approach to branding within its stores and of the chain as a whole. 68% of respondents, however, said that, without the likes of Aldi, Lidl and company, they "wouldn't be able to get by with the money available to them".

Traditional brands, says the advertising magazine Werben & Verkaufen (W&V), fared comparatively poorly in the survey this year. Between 2002 and 2004, 53% of the 800 brands included in the study registered falls in awareness levels and 61% falls in their 'liking' score.

Click on the link below (left) to read a fuller version of this story for yourself, in German, in the pages of W&V. Alternatively, click on the link below (right) to visit the online version of Brigitte magazine, 'Brig' or here for a fuller write-up of the survey results on the site of the news agency, Pressetext, also in German.

More in German? Visit Brigitte?

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15.09.04
Freckles, scars and tattoos..   Germany gets the Dove 'real women' treatment

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New ads are curently breaking across Germany for for the Unilever-owned soap and skincare brand, Dove, writes the online advertising magazine Persoenlich, that uses the line "Jede Haut ist schön" ('Every skin is beautiful').

The ads - like those for Dove in other countries - show everyday women in place of models, displaying body features such as scars, freckles and tattoos that typically don't make it into other beauty product advertising.

The campaign, Persoenlich says, is designed to highlight the fact that, according to a survey conducted by Dove, 64% of German women have some such feature yet feel perfectly at home 'within their skin'.

The women shown in the ads were selected by way of street casting sessions, similar to those carried out across Europe earlier this year. O&M will be running the campaign across all German-speaking countries (meaning Germany, Switzerland and Austria) to accompany the relaunch of Dove body care products from this month, taking in TV and outdoor.

Click on the link below (left) to see this story for yourself, in German, and an example of the work forming part of this campaign, in the pages of Persoenlich. Alternatively, click on the link below (right) to go to Dove's German website or here to go directly to the part of the site featuring the new models and campaign. Now those really are freckles!

Read in German? Visit Dove?

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15.09.04
Lidl adds newspapers to the discount mix

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Lidle, the 'hard discount' grocery retailer, is to begin stocking copies of Germany's top-selling daily newspaper, Bild, from October, writes the local ad industry magazine Horizont.

Publishers, Horizont says, have long been pressing to secure distribution through discounters such as Lidl, Aldi and Plus, which are a genuine magnet for German shoppers. Until now, however, little progress has been achieved despite a few trial runs. Axel Springer, which publishes Bild, sees this first success as something of a 'door opener', however, which may well lead to the retailer's 2,500+ outlets soon accepting other of the company's newspapers and magazines.

Click on the link below (left) to see this story for yourself, in German, on the pages of Horizont. Alternatively, click on the link below (right) to go to Bild's German website which, it has to be said, conveys the paper's character perfectly.

Read in German? Visit Bild?

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15.09.04
Beer on prescription?

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Germans' taste for beer is recognised internationally and, despite its potential drawbacks, there are those who claim that drinking beer has certain beneficial effects. But enough to be able to pick up a prescription for it from your doctor?

Not yet, perhaps, but according to the German minister of Economic Affairs, Wolfgang Clement, the idea is not altogether unforeseeable. According to Clement, who can reportedly down a healthy glass of the brew in just 1.5 seconds, beer drinking is a healthy habit and it could well be possible that drinkers will, in future, pick up a pint from their local chemist.

Quoted in the online newspaper Zibb, Clement bases his statement on research published by the Austrian professor Manfred Waltz, of a neurological clinic in the city of Graz. According to the professor, drinking beer can reduce the chances of suffering strokes, heart attacks and, in addition, it is good for ones love life. Before readers take this as an excuse to spend all evening in the bar before heading home for a night of passion, however, it should be noted that Professor Waltz puts the optimum quantity at one litre per man per day, and half that amount for women.

Click on the link below (left) to visit the website of Zibb, where you can read this story for yourself, in Dutch. Alternatively, click on the link below (right) to visit the website of Warsteiner, one of Germany's leading beer brands.

Read in Dutch? Visit Warsteiner?

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07.09.04
Perfume chain Douglas drops English for German-language sign-off

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In what is an unusual move for a German advertiser, many of whom seek to associate their brand with modernity and an international state of mind by using English in their advertising, Douglas, the perfumery and cosmetics chain, is to drop its English-language brand signature in favour of a German phrase, writes the local advertising magazine Horizont.

Since 2000, Horizont says, ads for Douglas have featured the claim "Come in and find out". From now on, however, and under the creative guidance of the company's ad agency, Select, Douglas will use the lilne "Douglas macht das Leben schöner" ("Douglas makes life more beautiful").

"Come in and find out", Horizont notes, has long served in case studies as a prime example of how incomprehensible anglicisms pepper German advertising. Other examples which spring to (From Europe With Love') mind include Beck's beer, which invites German drinkers to "get the Beck's experience".

To quote from an article on the Adslogans website, says one German copywriter: "When I'm stuck for a headline I simply string together some words in English and that normally does the trick."

Click on the link below (left) to visit the website of Horizont, where you can read this story for yourself, in German. Click on the link below (right) to go to Douglas' German website where you can shop online to your heart's content.

Alternatively, click here to "Get the Beck's experience" or here to go to the Adslogans website, where you can read an excellent article on the question of language and English-language use in German advertising, by Jack Willhoft, and including a description of the quandaries faced by translators and copywriters when it comes to working between the two languages.

Visit Horizont? Visit Douglas?

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02.09.04
Burger King invites public to 'feel the fire'

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Burger King's burgers may still be 'bigger' and 'better', but the company no longer wants to place that claim at the centre of its advertising in Germany, writes the newspaper Der Standard.

Just one year after McDonald's - apparently successful - introduction of the line 'I'm lovin' it' worldwide, Der Standard says, Burger King's 'Bigger. Better. Burger King.' line is to be dropped in favour - in Germany at least - of 'Feel the Fire'.

The new strategy comes from the Munich-based agency Smart, the paper says, and also entails new menu items, uniforms and store openings. It also includes a new website, devoted to the new positioning. Just how much of an improvement the new sign-off represents, of course, is debatable, with the only comment posted in relation to this story on Der Standard's website suggesting that 'Feel the fat' would have been more appropriate.

The new claim, however, takes as its basis the fact that Burger King's burgers have been grilled over flame since the chain came into existence, in 1954. New advertising for the brand pays reference to this heritage by taking the viewer through a 'guided tour' of the past 50 years.

Click on the link below (left) to read this story for yourself, in German, on the website of Der Standard.  Click here to read a longer version, again in German, on the website of the advertising industry newsletter, Extradienst. Click on the link below (right) to visit the website showcasing Burger King's offer in Germany.

Read in German? Visit BK?

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02.09.04
Renault suggests viewers switch over when its advertising comes on

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The habit of 'zapping' - switching TV channels as soon as the advertisement break comes along -  has long been bemoaned by TV advertisers, as viewer numbers plummet before expensively paid-for screens. One advertiser, on the other hand, is now seeking to capitalise on the habit by actively encouraging viewers to 'zap', says the media industry newsletter Medianet.

A new campaign for Renault Germany, breaking today in prime time on Sat 1 and ProSieben and featuring the company's Modus model, centres on a 120-second ad which, although it has essentially the same plot, is airing in different versions on each of the two channels. The idea for the film came, Medianet says, from the advertising agency Nordpol+Hamburg.

Click on the link below (left) to read a fuller version of this story for yourself, in German, on the website of Medianet and including visuals which give a taster of how the two versions differ, in the form of a poster.

Alternatively, click on the link below (right) to go to a website specially set up by Renault Germany to showcase its novel approach for the Modus, which it calls: 'Werbung zum Umschalten' ('Advertising to turn over from'). One man, two adventures, two ways of seeing things, as the campaign claims.... there's also an opportunity to read the background to the concept although not, bizarrely, to view the film itself.

See in Medianet? Visit Modus site?

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31.08.04
Older generation makes its presence felt

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After years of pursuing anything that moved, as long as it was young, marketers are slowly waking up to the opportunities of extending their view of the target market, writes the press agency Pressetext.

The best example of this, the agency says, is the latest campaign for the Audi A6, in which an ageing actor drives up to a church before driving away with the young bride. The scene, of course, is a clear replay of the classic 60s film 'The Graduate'. The difference this time: Dustin Hoffmann is seen driving off with his own daughter.

Critics continue to say that the advertising industry has a fixation for youth, and when older figures appear in ads, they are always the subject of fun. Nevertheless, the increasingly important role played by older consumers has increasingly come into focus. According to a survey by researchers GfK, older households have, on average, €2,600 of disposable income per month. What's more, the proportion of over-50s in the German population will be nearing half by the year 2050.

While there remains a tendency to produce advertising that is aimed at the under 30s, not least because most of the people who work within the advertising industry are of a similar age, some of the country's best-known advertising agencies have already set up special units designed specifically to develop campaigns targeting older consumers.

These, they say, do not want to be targeted just because they are old. Indeed, this generation, born between 1950 and 1964, feels younger than previous generations of the same age and so explicit appeals to an older target group are still something to be avoided. In addition, one has to appreciate that younger target groups could be turned off completely by such an approach.

Manufacturers, however, have been less squeamish, with companies such as Nestlé and Unilever developing entire ranges offering the promise of wellbeing to the older consumer. Ads for their products don't heavily feature the intended target market, but centre on themes such as health and fitness - of particular interest the older one becomes. In addition, product packaging is designed not to shout too much from the shelf.

On the other hand, says Pressetext, there are those companies who have made their intentions clear. Vodafone, for example, recently launched an inititiative together with the German association for older people, Deutsche Seniorenliga, called 'Einfach mobil telefonieren' ('Why not use your mobile?'), explaining to older people the advantages of mobile phones. There is not, as yet, such a handset specifically designed for them, pte says.

Click on the link below (left) to read a fuller version of this story for yourself, in German, on the website of Pressetext. Click on the link below (right) to go to the German website of GfK, the research company mentioned in this report. Alternatively, click here to be taken to another page in From Europe With Love, from Switzerland, which details a mobile phone and service package which is specifically designed for older users.

See in German? Visit GfK?

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31.08.04
German magazine editors write open letter of protest over 'Caroline judgement'

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Germany's newspaper and magazine editors have banded to gather to urge the country's Chancellor to block proposed restrictions on their reporting on the private lives of celebrities, following a ruling by the European Court of Human Rights, says the online media industry newsletter Extradienst.

Known as the 'Caroline ruling', because it was made as a result of complaints about articles and photographs featuring the private life of Princess Caroline of Monaco, the decision has prompted management of such leading magazines and newspapers as Spiegel, Stern and Bild to take out full-page ads featuring a photo of each editor, outlining to Chenceller Schroder that: "If the government does not appeal against this judgement, all serious journalists will have their hands tied."

The ruling, the editors maintain, would limit what is the most important role of a free press. The advertisement is the latest step in a wave of professional protest that has been building since the judgement was made, on June 24th.

According to a government spokesman, Schroder is taking the opinion of experts and paying close attention to the case.

The question at the centre of the uproar is, as is the case in numerous other European countries, to what extent such photos and reports lie in the 'public interest'. The Strasbourg judge, in reaching his verdict, clearly considered that they are not in the public interest at all.

Click on the link below (left) to read a fuller version of this story for yourself, in German, and to see the original press ad taken out by the 40 editors, on the pages of Extradienst.  And, because you never know where the day will take you, click on the link below (right) to visit the official website of the European Court of Human Rights or here to go direct to the official version of the ruling, in English, on the same site.

More in German? Visit ECHR?

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24.08.04
Lufthansa unveils international campaign to be seen as 'the airline of trust'

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Lufthansa, Germany's leading national airline, breaks a new campaign on August 26th, writes the online advertising magazine Persoenlich, which it hopes will give it a stronger qualitative profile allowing it to achieve a positioning as that of being 'the airline of trust. The campaign, Persoenlich says, is built around the central claim of: 'Alles für diesen Moment' (which, in English, will run as "All for this one moment").

The campaign focuses on the themes of quality, innovation and trust, says Persoenlich, and has been produced by the Berlin ad agency MECH The Communications House, a division of McCann Erickson, which will manage the campaign internationally.

Central to the imagery used are shots of passengers enjoying the Lufthansa in-flight experience, supported by copy explaining how Lufthansa's service and quality contributes to bringing about this satisfaction.

The campaign will break in selected daily newspapers, business magazines, special interet titles and on large-format posters in Germany, Persoenlich says. Depending on the level of brand awareness and Lufthansa's level of presence in the respective countries, further treatments will run in the strategic markets of the USA, UK, Italy, France, Switzerland, Spain and Japan. In all, the advertising will run in over 40 countries.

Despite the ads using the line 'Alles für diesen Moment', Persoenlich says, Lufthansa's central claim of 'There's no better way to fly' remains unaltered.

Click on the link below (left) to read this story for yourself, in German, and to see images taken from the new campaign on the website of Persoenlich (which, in fact, is a Swiss magazine).  Click on the link below (right) to visit the Lufthansa website where you can read the company's own press release about this campaign, in English.

See in German? Visit Lufthansa?

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25..08.04
Discounter Lidl considers first TV advertising campaign

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Their success has been built on the basis of not stocking familiar brands, keeping costs to a minimum and promotion to in-store posters and locally-distributed leaflets. Yet still the 'hard discount' grocery chains have become a dominant force in German retailing and, in recent years, exported that success internationally. Now, however, it seems that the second-largest of them, Lidl, is considering advertising its stores on TV, in what would be a historic first, writes the German advertising magazine Horizont.

Until now, Horizont says, only the 'soft' discounter Plus has ventured onto television. According to industry insiders, however, Lidl is currently in 'intensive' discussions with all TV advertising sales houses.

Lidl certainly has the resources to extend its promotional activity onto TV, Horizont says, having increased expenditure by 28% in the year to date to 187 million euros. Should it be successful, it is sure to be followed by its larger rival Aldi which would not want to lose its perceived price leadership position to its upstart competitor.

Click on the link below (left) to read this story for yourself, in German, on the website of Horizont.  Click on the link below (right) to visit Lidl's German home page.

Read in German? Visit Lidl?

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24.08.04
6,000 contacts per day

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The typical German consumer is exposed to around 6,000 advertising contacts each day, according to a study conducted by the Institut für Marketing & Kommunikation (IMK), reported in the online marketing magazine, Marketing.ch.

In compiling its study, the Institute studied six individual regions, observing differences in levels depening on where the interviewee lives. Berliners, for example, are exposed on a daily basis to around 6,400 commercial messages, the IMK found. Next came Cologne/Düsseldorf (5,650), Frankfurt (5,300), Munich (5,250) and the Ruhr region (4,850). The figures reflect all channels used by advertisers to reach their target, including mass media such as TV, but also stickers, window displays, logos on clothing and so on.

In a second stage of the study, Marketing.ch reports, passers-by were asked how many advertising messages they could remember from the past day. Generally, it found, the answer was no more than three!

Click on the link below (left) to read this story as published on the website of Marketing.ch, in German.  Click on the link below (right) to be visit the IMK website. In addition to Berlin and Wiesbaden, the Institute - which modestly describes itself as "probably the liveliest, most exciting and innovative advertising and marketing academy in Germany" - maintains a presence in London, Miami and Toronto'.

See in German? Visit IMK?

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13.08.04
Poster campaign trumpets success of 'Agenda 2010'.. economists remain sceptical

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The German government is mounting an extensive poster campaign to convince tha nation that, if there are any bright signs on the horizon, it's all down to the effects of Chancellor Schroder's 'Agenda 2010', writes the national news magazine Der Spiegel.

While economic indicators would seem to suggest that little has changed and unemployment continues at a historic high, according to the government's promotional campaign, the upturn is already here.

Seven different treatments make up the campaign, Der Spiegel says, all accompanied by the slogan/question "Warum machen wir die Agenda 2010? Darum!" ("Why have we embarked upon Agenda 2010? This is why!").

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Most economists, Der Spiegel says, are of the opinion that any effects from the various programmes put in place by Herr Schroder will not be felt before 2005 and, even then, that there is more hope than expectation that they will produce concrete economic results. While forecasts may have been marginally more favourable in recent months, they say, that has little to do with Agenda 2010.

The government, on the other hand, refers to its 'first tangible successes', such as the rising number of self-employed people and entrepreneurs. That may be true, Der Spiegel points out, but unemployment during the month of July was officially affecting 4.36 million people, the highest level since reunification.

Speaking to Der Spiegel, Heinz Putzhammer, head of the trade union association DGB, says that any attempt to draw a relationship between the 'Agenda' and a presumed upturn "is clearly rubbish. It's simply to do with the global economy." Demand in Germany, he says, remains weak and is more likely to be adversely affected by the measures taken than encouraged. The country's statistical office agrees, Der Spiegel adds.

Click on the link below (left) to read a longer version of this story as published on the website of Der Spiegel, in German, and in which the scepticism continues as to the 'success' of Herr Schroder's agenda.  Click on the link below (right) to be taken to a page displaying all the new campaign posters (click on 'Weiter' each time to be taken through the slideshow) or here to go to the home page of the website set up by the German government specifically to showcase its 'Agenda 2010'.

See in Der Spiegel? See posters?

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13.08.04
Car makers fail in the brand loyalty stakes, survey finds

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Almost 90% of German drivers have no intention of buying a new car in the next few months. It's a strange way to start an article, but that's how the newspaper Die Welt leads into its report on a survey conducted by the consultants Deloitte in relation to the car market and owners' loyalty to the brand of car they drive.

Only one in two drivers would recommend their brand to friends or acquaintances, the study suggests, with one in five saying they would actively advise against buying the same make of car as they own. Given a price difference of €1,500, 25% of drivers would readily change their brand, Deloitte says, while if you extend that difference to €3,000, one in every two drivers would switch.

In reaching its findings, Deloitte spoke to a representative sample of 1,023 men and women aged between 18 and 65 years old. Among its other findings is the fact that many more women (40%) would recommend their make of car than would their male counterparts (18%). "Customer loyalty is clearly on the decline", Ralf Landmann, head of European car consultancy at Deloitte tells Die Welt. And that, despite increasing amounts being directed to sales and marketing and which now account for around one-quarter of the sale price of new models, the paper says.

By subtracting the number of those saying they would recommend their make of car from those saying they wouldn't, Deloitte comes up with a 'net promoter' figure. Among car brands, only Audi (which counts a 62% 'net promoter' rate among its driver base), Mercedes (52%), BMW  (46%), VW (37%) and Renault (22%) reach double figures. Only 3% of those who currently own a Ford would recommend it to friends or colleagues, Deloitte says.

When you apply the same measure to dealerships, the situation gets even worse. Apart from Mercedes, which scores 39%, most dealerships score between 20 and 28%, meaning that only about one in five dealership customers feels happy enough with the service they receive to recommend it to others.

This calls for dealers to improve their service offer, Landmann tells Die Welt. "Customers have to know what the new car will cost them per month, compared to their old model", he suggests.

Click on the link below (left) to read this story for yourself, in German, on the website of Die Welt. Click on the link below (right) to visit the page of the Deloitte Germany website on which recent press releases are displayed (although not including this one) and from where you can read, for example, about the German 'fitness and wellness' market, European football and a host of other issues.

See in Die Welt? Visit Deloitte?

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12.08.04
Because the lady likes...

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Three-quarters of women regularly wear perfume with a retail price of approximately $30 per bottle, according to the German-based research company AC Nielsen (similarly-named, but marginally different from the company that reports advertising expenditure - see the story below - and owned by VNU).

Citing research it has conducted internationally, Nielsen says that between 25 and 50 per cent of women use a luxury perfume on a daily basis. In Germany, Nielsen says, the exact figure is 41%. In compiling its figures, Nielsen spoke to a total of 17,000 women in Germany, France, the UK and Italy.

The study, Nielsen says, confirms a number of stereotypes in relation to individual countries. Italian women, the researchers found, prefer a stronger, more noticeable fragrance, while women in other countries express a liking for more discrete perfumes that please a range of people, not just themselves. Germans, Italians and French women buy perfume between 2 and 4 times a year, Nielsen says, and have a wider range of preferred brands than the British, Spanish or Americans, who tend to stick to a smaller number of preferred names.

Click on the link below (left) to read this story for yourself, in German, on the website of Horizont. Click on the link below (right) to see the press release on Nielsen's German website, with much more information on this piece of research.

See on Horizont? See at Nielsen?

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12.08.04
German advertising expenditure rises 6.5%

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Advertising expenditure through traditional media rose by 6.5% during the first 7 months of 2004 according to figures from Nielsen Media Research, writes the local advertising magazine Horizont.

In real money, the increase pushes spending to €9.98 billion over the period, Horizont says. TV accounted for the majority, rising 4.5% to €4.1 billion. Those profiting most were the smaller stations, such as N-TV and N24, who reported rises of 74% and 50% respectively.

After TV, Horizont says, newspapers are the second-highest earners, earning 12% more at rate card cost to reach €2.6 billion, without taking into account classified advertising. Magazines added 5.2% to reach €2.2 billion, while spending on radio was up 7% to €545 million.

Click on the link below (left) to read this story for yourself, in German, on the website of Horizont. Click on the link below (right) to see the latest figures displayed more fully on the website of Nielsen's German media operation.

See on Horizont? See on Nielsen?

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04.08.04
Audi ditches 'Vorsprung durch Technik' for a more emotional appeal

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Audi is replacing the various endlines used in advertising for its different models with a single slogan that will be applied to all models, writes the German advertising magazine Horizont.

The familiar, somewhat 'cool' sounding 'Vorsprung durch Technik' is to be superseded by the similar, yet more involving claim 'Vorsprung leben' (which, in an approximate translation, could be rendered in English as 'live life in front'), Horizont says. "People's ability to take in messages is limited", Audi marketing communications head Hans-Christian Schwingen tells the magazine. "This way our advertising will be more effective and we won't have to find a new slogan every time."

Click on the link below (left) to read this story as published on the website of Horizont.  Because things take a long time to get voted through, this legislation actually started its passage through the Russian parliament some time ago. Click on the link below (right) to visit Audi's German website or here to visit the home of DDB in France.

Visit Horizont? Visit realbeer.com?

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04.08.04

Best ever performance by German agencies at ADC*E awards

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German advertising agencies, of course, are not completely lacking in creativity, but one has to admit that their performance at international creative advertising festivals has not always been stellar. Imagine the warm glow of satisfaction, then, when the country emerged as the winner, collectively, of most awards at this year's Art Directors Club of Europe event.

The ADC*E invites entries from 11 European countries, says the German ad industry newsletter New Business. Of the 125 prizes given out this year, 42 went to Germany, the most of any nation. 16 of these were Gold medals, New Business says, and the haul also included the 'Grand Prix' winner, awarded to a German agency - Jung von Matt - for the first time.

The performance, New Business notes, serves as confirmation of the better results achieved at this year's Cannes festival by Germany's ad agencies.Others honoured at this year's ADC*E awards included Scholz & Friends, Ogilvy & Mather and the Frankfurt design agency Atelier Markgraph, New Business says.

Click on the link below (left) to read this story for yourself, in German, on the website of New Business. Click on the link below (right) to visit the ADC*E website, which as yet carries only the results from 2003. Click here to visit the interesting website of the winning agency, Jung von Matt, or here to visit the site of another German advertising and marketing magazine which qualifies this year's performance at the ADC*E awards as a 'sensationeller Erfolg' ('sensational success') for Germany's advertising industry.

Visit New Business? Visit the ADC*E?

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03.08.04
German TV viewers can 'do what they like' to avoid advertising

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German TV viewers can use whatever technical means they wish to 'defend themselves' against advertising, says the Dutch advertising magazine Adformatie.

Adformatie bases its story on the decision of Germany's highest court in a case brought by the TV broadcaster RTL against the makers of Fernseh Fee ('TV fairy'), a device that blocks out TV adverts. The judge found that the device did no significant harm to the TV company and was little more than an extension of the remote control.

The 'TV fairy', Adformatie says, was originally launched in Germany in 1999 by a Koblenz-based company called TCU. It immediately changes channels whenever an advert appears, thus angering those who derive their income from selling their ability to deliver adverts to viewers.

In its complaint against TCU, Adformatie says, RTL called the Fernseh Fee a 'threat to its livelihood'. TCU, on the other hand, has emerged victorious and now says that the way is clear for it to market a further device, Tivion, that substitutes alternative advertising to that scheduled by the TV channels. Tivion is a variant of Tivo, which Philips has brought the rights to market in Europe. Up till now, Tivo is only on sale in the United States.

Click on the link below (left) to read this story for yourself, in Dutch, on the website of Adformatie. Click on the link below (right) to visit the website of TCU, which promises 'Werbung nach Wunsch' ('the advertising you want'). Or click here to visit the site of RTL.

See in Adformatie? Visit TCU?

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03.08.04
Diageo protests against alcopop tax

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Drinks company Diageo, maker of Smirnoff Ice, has placed an urgent application before German's Federal Consitutional Court to protest against the law recently applied by the German government on mix drinks, or so-called alcopops, writes the German marketing magazine Horizont.

The new tax has already led rival drinks makers to alter their products, Horizont says. Instead of using spirits such as vodka and rum, an increasing number are basing their drinks on a mixture of fruit juices and beer or wine, thus not only avoiding the tax but also enabling the minimum age limit for potential buyers to be lowered to 16 years old.

Click on the link below (left) to read this story for yourself, in German, on the website of Horizont. Click on the link below (right) to visit the German site of Diageo, or here to go to the website of Berentzen, one of Diageo's rivals in the alcopop market, which has just altered the ingredients of its Puschkin Vibe drink, substituting vodka for wine.

See in Horizont? Visit Diageo?

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02.08.04
Shell study highlights importance of older buyers to German car market

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You generally wouldn't guess it from watching most car advertising, with its focus on 'new men', families, versatility and performance, but there's a generation of older drivers out there who are of growing importance to the new car market.

According to the German advertising and marketing magazine Werben & Verkaufen (W&V), one quarter of all new car buyers in Germany are over the age of 60. Just a decade ago, that figure was just 14%, W&V says.

The report is based on research conducted by the energy company Shell, which predicts that the trend can only be set to continue. In particular, it says, the numbers of older, women drivers will grow. "As people get older, the symbolic importance of owning your own car increases", says Kurt Döhmel of Deutsche Shell. "Cars are becoming the definitive anti-aging product, showing that you don't necessarily have to disconnect from society as your age increases. Car makers, he concludes, would do well to reconsider their product range and the positioning of their brands.

Click on the link below (left) to read this story for yourself in the pages of W&V, in German. Click on the link below (right) to visit the website of Shell in Germany, here to visit the web page where the company publishes a lengthy press release on the subject, here to download the entire study in German (right click, then 'save as' to save it to your hard disk) or here to read a condensed version, in English, prepared by From Europe With Love (will be available soon).

Read in W&V? VIsit Shell?

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30.07.04

Unilever to unify frozen food branding across Europe, trade report says

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Unilever plans to unify the branding of its frozen food products across Europe, according to a report in the German advertising magazine, Horizont.

Citing a previous article in the grocery trade 'bible', Lebensmittel Zeitung, Horizont says that in future, a single brand will be applied across ten European countries and that 'freshness' and 'naturalness' will form the focus of communications. The phasing in of the new branding approach is expected to be managed in a similar manner to that applied to ice cream. Unilver-owned brands such as Langnese and Wall's still exist in individual countries, but they now share a common logo.

In Germany, Unilever's frozen food products currently sell under the name Iglo. The name Bird's Eye is used in the UK, while Findus is used in Italy. In Germany alone, Horizont says, this brand 'renovation' will involve an increase in advertising expenditure of around 20%. Iglo currently spends around €20 million on marketing, Horizont says.

Click on the link below (left) to read this story for yourself in the pages of Horizont, in German. Click on the link below (right) to visit the website of Iglo in Germany, here to visit Bird's Eye in the UK or here to visit the web page where Unilever presents its entire range of brands to Italian consumers.

Visit Horizont? Visit Iglo?

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29.07.04

Discount boom slackens slightly

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Although discounters achieved the greatest growth in the German retail landscape last year, the rates of increase recorded were slightly down on 2002, writes the German advertising magazine Werben & Verkaufen (W&V).

Quoting figures from the retail audit company AC Nielsen, W&V says that income growth at branch leader Aldi lagged that of its rivals. Aldi, Nielsen says, grew sales during 2003 by just 3%, compared to the 5.8% achieved by the likes of Lidl. In total, retail (grocery-type) sales rose by 1.5% to €121.7bn, Nielsen estimates.

Supermarkets and smaller grocery outlets have been losing out year on year to the discount chains, says W&V, and their numbers have been falling correspondingly. Last year the proportion of outlets with a floorspace of less than 400 square metres fell to 58% of the total, having fallen under 60% for the first time the previous year.

Click on the link below (left) to read this story for yourself, in German, on the website of W&V. Click on the link below (right) to visit the site of AC Nielsen in Germany, or here to go directly to the page detailing the company's latest retail round-up.

See in W&V? Visit AC Nielsen?

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26.07.04
Happy holidays?

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Well, maybe not, if the results of a survey conducted by the social research agency Gesellschaft für Erfahrungswissenschaftliche Sozialforschung (Gewis) for the German magazine Men's Health are to be believed.

55% of the 1,121 men spoken to told Gewis that their female partner took too much "stuff" with her when they go on holiday together. That's just a few more than complained about their partner's determination to "stew" on the beach. The fact that she may "gab away" to everybody around her comes third in the list of niggles, mentioned by 31% of respondents.

Among women, on the other hand, 36% object to their male partner "watching every bum that passes". 31% lament that their companion takes little interest in culture, with 23% moaning that "all he does is sit at the bar".

Click on the link below (left) to read this story for yourself, in German, on the website of OÖ Nachrichten, which also reports the findings of the survey. Click on the link below (right) to visit the website of the German edition of Men's Health.

Visit OÖ Nachrichten? Visit Men's Health?

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24.07.04
IKEA Germany introduces Playstations to help pass the time

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German shoppers visiting IKEA will soon be able to pass the time battling it out on Playstation games consoles, writes the online adevrtising and marketing journal Persoenlich.

Machines will be placed in the exit and pick-up areas, the magazine says, to alleviate boredom during the stores' legendary waiting times. Only family-friendly games will be available.

Click on the link below (left) to read this story for yourself, in German, on the website of Persoenlich. Click on the link below (right) to visit page on the German website of IKEA from which you can download and view its recent TV advertising and/or send a video e-mail to a friend.

Visit Persoenlich? Visit IKEA Germany?

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21.07.04
"I'm not lovin' it": advertising slogans better in German, study finds

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German ad agencies and marketers may be fond of using English-language slogans to add a modern, cosmopolitan feel to their advertising but, if the results of a study conducted recently are to be believed, they'd probably do better sticking to the local language if they want to tap into the emotions of German consumers.

As part of her diploma studies, Dortmund-based researcher Isabel Kick tested the skin resistance of 24 "guinea pigs" (test subjects) when shown ten test advertising slogans - five written in English, five in German. In all cases, she found, and irrespective of age, sex or educational level, stronger reactions were registered to the German-language messages. Among those with lower educational qualifications, the reaction to German slogans was as much as twice as strong, says the online advertising and marketing journal Persoenlich.

The starting point for the study was similar research conducted by the German naming agency Endmark, which found that German consumers just didn't understand the flood of English-language messages they are confronted with on a daily basis. Beyond that study's rational observations, Kick wanted to see if the claim might also be justified in terms of emotional reaction, Persoenlich says.

Click on the link below (left) to read this story for yourself, in German, on the website of Persoenlich. Click on the link below (right) to visit the site of IDR, an information service for those interested in the Ruhr region of Germany, in which Dortmund is located and where you can find contact details for Isabel Kick at the University, if you are interested in following up on this story.

Visit Persoenlich? Visit IDR?

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19.07.04

Henkel prints its own stamps

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Henkel, the German chemicals and cosmetics conglomerate, has introduced its own postal stamps, writes the advertising newsletter Extradienst.

The company's stamp features a picture of the "white lady", taken from poster advertising in the earlier part of the 20th century for Persil detergent, for which Henkel holds the German rights. With a value of 55 cents, it will be used exclusively on correspondence sent out by the company.

Henkel first launched Persil - the name of which is derived from two of its ingredients, perborate and silicate - in 1907. It went on to become one of the company's most important brands.

The white lady first appeared in 1922, painted by the Berlin artist Kurt Heiligenstaedt, Extradienst says, and went on to appear regularly in various guises for many years thereafter.

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Click on the link below (left) to read this story for yourself, in German, on the website of Extradienst. Click on the link below (right) to download a PDF version of another design in the Henkel Persil stamp range, or here to go to the press release on the Henkel website, from where you can also dowload a copy of the stamp..

Visit Extradienst? Download PDF version?

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19.07.04
Milka backs down, decides not to light up the mountain

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Milka, the chocolate brand, has backed down from plans to illuminate Germany's highest mountain, the Zugspitze, in the face of protests from environmentalists, writes the newspaper Der Standard. Owner Kraft Foods has issued a statement saying: "Without widespread support for the initiative, which was designed to attract attention for the appeal for money to fund environmental projects in the Alpine region, we prefer not to go ahead."

After some delay, local authorities finally gave their go-ahead for the event on Thursday 15th, Der Standard says. Environmental protesters, however, strongly opposed its going ahead. Had it done so, the mountain would have been bathed by spotlights pumping out up to 12,000 watts each. Calling its initiative "Der Berg ruft" ("the mountain's calling"), Kraft had hoped to pull in €1 million in donations.

Kraft had already backed down on its initial plan (and, if you think of it, the only one which really made any sense in terms of the brand) of bathing the Zugspitze in pink light. It had also reduced the proposed duration of the event from 1 hour to 15 minutes, Der Standard says. Despite having all the necessary authorisations, however, Kraft felt that it could not rule out further protests and decided to work by other means to reach its objective.

Click on the link below (left) to read this story for yourself, in German, on the website of Der Standard. Click on the link below (right) to visit the German Milka site (or here, if you just want to visit the section of the site which shows Milka's advertising campaigns).

Visit Der Standard? Visit Milka?

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24.05.04
Siemens' Xelibri a fashionable flop

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Siemens, well known to industry and consumers as a solid technology brand, announced in January 2003 that it was to upgrade its mobile telephone offer with the launch of Xelibri, a mixture of function and fashoin which it hoped would give it the image boost it needed to better compete with the likes of Nokia and Motorola. If reports this weekend are to be believed, however, the fashionable handsets are to be taken off the market, having produced sales that are far too low.

Even as recently as March, the company was issuing promotional material explaining how: "in the world of Xelibri, the latest highlights from the world of beauty and fashion come together", says the news site, Spiegel Online. That release accompanied the launch of four new models which, Spiegel says, looked like a mixture of make-up mirror and tamagotchi.

However, as well as being the latest collection, Siemens insiders are reported to have told newspapers such as Frankfurter Allgemeine Zeitung and Handelsblatt, it will also be the last.

Xelibris cost, Spiegel says, between 200 and 400 euros. The range was designed around "collections" for spring and autumn, much like the pattern maintained in the world of fashion. Sales, however, failed to live up to expectations and Siemens has been reduced to offloading handsets at cut-down prices to consumer electronics chains such as Saturn.

Click on the link below (left) to read the rest of this story for yourself, in German, on Spiegel Online's website. Click on the link below (right) to visit the Xelibri website.

More in German? Visit Xelibri?

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19.05.04
Germany's best-known advertising slogans

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Germany is not internationally feted for its creativity in advertising and its use of slogans is generally, shall we say, pedestrian. The country's ad agencies, nevertheless, know how to communicate with their countrymen and many of the slogans that accompany advertising on the country's commercial TV channels are deeply anchored in the mind of the population.

That, at least, is the finding of a study conductde by the Aachen market research company, Dialego, on behalf of the business newspaper, Handelsblatt.

The best recalled slogan in the survey was: "Ich bin doch nicht blöd" ("Do I look stupid?"), which accompanies ads for the consumer electronics chain, Media Markt and had stuck in the mind of 44% of respondents. Second place in the ranking goes to Ikea, with 32% of those spoken to recalling: "Wohnst Du noch, oder lebst Schon" ("Just alive, or do you really want to live?"). Third spot was claimed by Toyota, which uses the line: "Nichts ist unmöglich" ("Nothing is impossible").

"The results show", Dialego researcher Andrea Lang told Handelsblatt, that advertising impact, continuity and memorability make a decisive contribution towards consumers remembering brand slogans."

Indeed, Media Markt has been one of the most heavily-advertised brands over the past two years in Germany. In 2003, its total spend of 164 million euros ranked it third behind Aldi and Lidl, the discount retailers. Ikea (2nd), Plus (7th), Saturn (9th) and McDonald's (10th) are other major advertisers whose slogans make it into the recall top 10.

Plus had an advertising budget of 142 million euros for 2003, McDonald's spent 92 million euros, Saturn 83 million euros and Ikea 58 million euros, according to Nielsen. And as for McDonald's latest advertising campaign, which features the line: "Ich liebe es" ("I'm loving it", and which originated, it has to be said, in Germany), already, 14% of consumers correctly attribute the claim to the brand.

Toyota, which was by far the best-placed car maker, spent 100 million in advertising last year, far less than Opel (139 million) and Renault (134 million). Its claim, however, has been the same since 1985.

Click on the link below (left) to read this story for yourself, in German, on the website of Absatzwirtschaft. Click on the link below (right) to visit the site of Media Markt...- who knows, they might have a good offer on this week!

Visit Absatzwirtschaft? Visit Media Markt?

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13.05.04
No such thing as a free cigarette

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From July 1st, cigarette makers in Germany will be barred from sending out promotional teams into restaurants and bars to hand out free cigarettes, writes the online trade journal, Media & Marketing (M&M). The same rule, incorporated in a new law designed to protect young people from the effects of tobacco and alcohol, will also apply to alcopops, M&M says.

Under the new law, alcopops (typically mixtures of sweet, fruit-based drinks with spirits such as vodka and rum - and in Germany, beer too) will incur an additional tax of 84 cents per 275ml bottle. In addition, labels must carry a clear warning that such drinks are only to be sold to people aged 18 years and older.

In order to keep prices high and make it harder for young people to come into early contact with tobacco, cigarette packs must in future contain at least 17 cigarettes. With this measure, the government aims to counter a recent trend towards packs of 10 cigarettes. Finally, no cinema advertising for tobacco or alcoholic products will be allowed before 6pm, M&M says.

Click on the link below (left) to read this story for yourself, in German, on M&M's website. Click on the link below (right) to visit the site of West, one of Germany's leading cigarette brands and one with a quirky new advertising campaign which this writer had the pleasure of translating into English. Read the next story to see why the German government is so concerned about the question of youth and alcohol.

More in German? Visit West?

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11.05.04
Dying for a drink?

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Alcohol misuse is the second most-likely reason for German men to need hospitalisation, according to a new study, some results of which have been published by the news magazine, Focus. And the number of young people ending up in hospital after a drinking 'binge' is on the rise too.

Each year, the health insurance firm, Gmüder Ersatzkasse, undertakes a survey into certain aspects of the German nation's health. While the 1994 edition of the survey showed that out of every 10,000 men entering hospital, 14 were alcoholics, the 2004 edition shows this figure to have risen to 24 in every 10,000. Among women, the proportion has risen from seven out of every ten thousand to ten. "These may be small numbers", Jörg Schweigard, spokesman for the Gmüder Ersatzkasse tells Focus, "but there are only so many opportunities to measure alcoholism in our society, so we see a doubling in the alcoholism rate as being very significant."

The numbers of young people entering hospital due to alcohol problems is also rising, the survey shows. Across Germany, it is estimated that as many as 10,000 youths may require admission to hospital each year after having drink too much. Among young men, this represents a doubling since 1994, among young women, the figure has risen threefold.

Click on the link below (left) to read more of this story, in German, on the website of Focus. Click on the link below (right) to visit the Gmüder Ersatzkasse website, where they're currently offering the "Smile Konto", a rewards scheme for healthy customers. Gesundheit!

More in German? See Smile Konto?

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08.05.04
Warsteiner gives them beer, with feeling

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Visit the Warsteiner website, and the general impression you'll get is of people having fun, drinking beer. Nothing revolutionary there, you may say, but in a country where the majority of beer ads content themselves with bottle shots and rolling landscapes or yachts navigating crashing seas, it's something of a shift. It's all the result of a repositioning exercise carried out by the Düsseldorf branch of Ogilvy & Mather, which has been written up in the German advertising magazine, Horizont.

The campaign, which first broke in September last year, took the Warsteiner brand into a new communications era, incorporating "strong emotions and real values", Horizont says. First ads showed vignettes from people's lives.

Warsteiner had long been Germany's market-leading beer before recently being overhauled by Krombacher. Like many of its competitors, previous advertising for the brand had shown nothing else but the product. In the past, Warsteiner stood primarily for material values such as luxury and success and this is set to continue, but with an injection of emotion. "Our basis is the same as before", Gustavo Möller-Hergt, managing director of the Warsteiner brewery, tells Horizont. "We're just adding in an additional dimension."

Click on the link below (left) to see an interview, in German, with Gustavo Möller-Hergt, written up in Horizont. Click on the link below (right) to see From Europe With Love's English-language version of the interview, plus a potted history of the Warsteiner brand.

More in German? More in English?

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27.04.04
University questions value of corporate name changes

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Most companies fail in their attempt to ditch established brand names for more modern alternatives, professors at the University of Mannheim have concluded.

Their opinion is based on the results of a study entitled "The Effect of Names Changes on Brand Value (in German, "Auswirkungen des Markennamenwechsels auf den Markenwert". According to the study, only one in five changes of name ends up benefiting the company that makes it: the rest merely diminish the value of the brand and fail to help it achieve the goals set for its new positioning.

"Our results show that changing a brand's name brings with it significant risk to brand value", Hans Bauer, the University's head of the business and marketing faculty, tells the online marketing site, Marketing.ch.

Bauer and his co-authors, Ralf Maeder and Alexandra Valtin, assert that new brands have to be built up practically from scratch and that positive associations and perceveived benefits cannot simply be transferred across.

The reason, the study authors say, for changing a brand name is often, in addition to those motivated by legal reasons (e.g. when a company is sold) connected with the desire to make a brand more international and consistent across territories and, at the same time, save on costs. Any savings, however, are mostly eaten up by increased promotional expenditure and decreased revenues. When Datsun changed its name to Nissan, for example, the company spent around $150 million to advertise the fact. More successful examples, in the eyes of the professors at least, include the change, by the confectionery company Mars, of the name "Raider" to "Twix".

Click on the link below (left) to go directly to the page in Marketing.ch which carries this story to read it in German. Click on the link below (right) to visit Mars' German website.

See the article? Visit agency site?

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   VISIT PAGE 17 FOR AD AGENCY NEWS

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just click here

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FEATURE
 
Germany the 'land of ideas'
 
Germany is looking to capitalise on the fact that it is hosting next year's soccer World Cup to promote itself to foreign visitors, as well as boosting self esteem among its own citizens.

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Campaign slogan

 
Earlier this year, ad agency Scholz & Friends was appointed to head up the promotional effort and agency creative head has been outlining to the Swiss advertising and marketing magazine Persoenlich just what this involves and some of the creative ways his firm is going about presenting the comcept of Germany as  Land der Ideen'  (or 'the country of ideas').

To read the interview for yourself, in German, click here to be taken to the Persoenlich website. Alternatively, click here to visit the official 'Land der Ideen' website or here to read a longer version of the interview, translated into English by From Europe With Love.

  
  
2004 STORIES
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Opel to 'shrink' until it's only a brand
Lidl appoints PR agency, considers TV?
Beck's Germany's most valuable beer brand
Only Milka can use colour lilac, judge rules
TV ad blocker set to launch in November
Aldi brothers named as Germany's richest men
DHL sets itself up as an eBay agent
Tchibo gets into the mobile phone market
Newspapers 'should be on school curriculum'
German housewives' favourite brands
Germany gets the Dove 'real women' treatment
Lidl adds newspapers to the discount mix
Beer on prescription?
Douglas drops English for German sign-off
Burger King invites public to 'feel the fire'
Renault tells viewers to switch over
Older generation makes its presence felt
Editors protest over 'Caroline judgement'
Lufthansa wants to be seen as 'airline of trust'
Lidl considers first TV advertising campaign
Typical German gets 6,000 ad contacts per day
Poster campaign trumpets success of 'Agenda 2010'
Car makers failing in brand loyalty stakes
German ladies like their perfume, Nielsen says
German advertising expenditure rises 6.5%
Audi ditches 'Vorsprung durch Technik'
German agencies triumph at ADC*E awards
Diageo protests against 'alcopop' tax
Older buyers important to the car market
Unilever to unify frozen food branding
Discount boom slackens slightly
Ikea Germany instroduces Playstations in store
Ad slogans better in German, study finds
Henkel prints its own stamps
Siemens Xelibri a fashionable flop
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FEATURE
 
Retail brands 'becoming cults'
 
Traditionally, the brand landscape has been dominated by manufacturer trademarks. More and more, however, shoppers are putting their trust in lower-profile, less-promoted retail brand names, to the point where these are developing into 'cults'.

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slogans.de, founded by Inga Wermuth

 
That, at least, is the opinion of Inga Wermuth, head of the Hamburg agency Satelliten Media Design and founder of one of Germany's most established brand- related websites, slogans.de.Together with a partner, Wermuth set up her current agency last year. Now she has been talking on slogans.de about the growing power of retail brands.

To see what Inga has to say, in German in the original article, click here. Alternatively, to read an English-language version, prepared by From Europe With Love, just click here.

 
FEATURE
 
'Ostalgia' refreshes Quick cola
 

When the former states of eastern Germany merged with their western counterparts in 1989, many products familiar to consumers in the communist-run state disappeared.

 
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Quick cola

 
Since then, however, a wave of 'ostalgia' (nostalgia for the east, or 'ost') has grown up and many brands once familiar to eastern Germans have gone back into production.

The latest of these is Quick cola, whose 25cl bottles may soon become a familiar sight to German consumers, says the newspaper Die Presse. To see what else Die Presse writes about this story, in German, click here. Alternatively, to see an English-language version prepared by From Europe With Love, just click here.

 
FEATURE
 
Over 45s a marketing challenge
 
The proportion of Germany's consumers who are over 45 years old continues to grow - and to cause problems for the country's marketers.

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An older family

 
According to a survey by AC Nielsen, they spend an annual 72.6 billion euros on everyday shopping. Now, to help the German marketing community, Nielsen has developed a profile of 5 distinct sub-segments, says the German sales and marketing magazine, Absatzwirtschaft.

To read how Nielsen divides up Germany's older consumer base, in German, in the pages of Absatzwirtschaft, click here. Alternatively, to read an English-language version, prepared by From Europe With Love, just click here.

 
FEATURE
 
40 years of advertising - and life
 
Germany's Art Directors' Club (ADC) gets together once a year to celebrate its successes and - it must be said, in regard of the country's performance in international advertising festivals - analyse its failures.

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Logo of the ADC

 
The next ceremony is not until next March but, between now and then, the ADC is holding an exibition to celebrate its 40-year existence under the title "Ideen" ("Ideas").

Newspaper Die Welt am Sonntag has been talking to some of the industry's leading lights about the current state of affairs in German advertising and casting a look back over its history.

To see Die Welt's article, in German and on the paper's website, click here. Alternatively, to see an English-language version, just click here.

  
FEATURE
 
Germany awards its Effies
 
A young man surrounded by two attractive women. He sprays himself with deodorant and a mosquito pricks him. A frog eats the mosquito, lands on a plate and is eaten by an old man.

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Axe: "Kann länger"

 
He gains strength and potency, but dies while making love to a younger woman and, lying in his grave, is consumed by worms. These then end up in a tequila bottle, from where they eventually end up in the stomach of a man and the effect starts to work again.

Effective product and effective advertising, it seems: sales of the Lever-Fabergé-owned Axe brand rose by 18% after the ad had broken, making it brand leader in its market. And for the Hamburg ad agency, Lowe, that translates into a silver Effie, the name of awards given out annually to the campaigns which can be proven to have had a beneficial effect, typically on sales of the brand featured.

To read more of this story in the pages of Die Welt, in German, click here. Alternatively, to read an English-language version of the article, prepared by From Europe With Love, just click here.

 
FEATURE
 
Germany's ailing store chains
 
The German shopping landscape has long been characterised by giant chains of department stores such as Karstadt and Hertie.


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Karstadt: hard times

 
Now, however, as the first of these two contemplates job cuts which could rise as high as 10,000, it seems that what has until now been a core element of the country's shopping streets and malls could be living a rapidly-accelerating death.

Even Chancellor Schroder, says the newspaper Die Welt, has been criticising those in charge of the store chains, stating in a recent interview that Karstadt-Quelle had exhibited "the worst kind of management failures".

To read more of this story in the pages of Die Welt, in German, click here. Alternatively, to read an English-language version of the article, prepared by From Europe With Love, just click here.

 
FEATURE
 
Germans are lovin' it, in German
 
Research published one year ago by the Cologne based company Endmark obviously resonated far and wide, says the magazine Persoenlich.

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The Beck's experience

 
German consumers, Endmark found, were often confused by the English-language claims used by major companies in their advertising. Perhaps, it suggested, advertisers would be better served by speaking to their audience in their own language.

Since then, Endmark claims, there has been something of a 'back to German trend'. To read more about this, in German, in the pages of Persoenlich, click here. Alternatively, to read an English-language version prepared by From Europe With Love, just click here.

 
FEATURE
 
German fishsticks 'more orangey'
 
Like them or loathe them (or, if you want, remain indifferent to them), fish fingers are one of the success stories of modern food manufacturing. But where, exactly, do they come from?

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The Belgian newspaper La Dernière Heure has been visiting and talking to Frozen Fish International in Bremerhaven, a major supplier of fish fingers to the continent's largest marketer of the dish, Unilever.

Unilever fish finger brands include Bird's Eye and Iglo. To read the article in La Dernière Heure in its original, French-language form, just click here. Alternatively, to read an English-language version prepared by From Europe With Love, just click here.

 
FEATURE
 
Media agencies in rude health
 
While it was reported in March that Germany's media agencies were 'waiting for the upturn' they didn't, it appears, have to wait too long.

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"The advertising landscape has clearly surprised all our member agencies", Michael Bohn, spokesman for the media agency division of Germany's agency association, GWA, told Werben & Verkaufen (W&V) magazine this week, commenting on the results of its summer survey.

While in the previous survey, this spring, respondents reported they were expecting a meagre rise of just 3.3%, they are now reporting 4.6% growth, a level they expect to see maintained next year.

To read more about the GWA survey in the pages of W&V, in German, click here. Alternatively, to read an English-language version of the article, prepared by From Europe With Love, just click here.

 
FEATURE
 
Liking it light
 
German consumers are increasingly showing a preference for 'light' products, according to research from GfK, with one in four eating or drinking some kind of low fat/low calorie product every day.

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The research, written up in the advertising and marketing magazine Persoenlich, shows that far from feeling they are getting 'less', consumers see a real added value in 'light' products.

To read more about GfK's research in the pages of Persoenlich, in German, just click here. Alternatively, to read an English-language version prepared by From Europe With Love, just click here.

 
FEATURE

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Made in Germany, or what?

The Germans get very attached to their favourite brands, says the news magazine Focus, and consider that they are all German brands, "made in Germany". But how close is that to the truth?

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If it's jelly bears, it has to be Haribo, if it's skincare, it has to be Nivea. Focus looks at six 'iconic' German brands and tells its readers where they are actually made. If you speak German and want to know, click here to see a slide show. If you don't speak German and still want to know, click here and From Europe With Love will give you its English-language version.
     
FEATURE
  
Kids - got it all, want more

Children today live in a world full of brands, writes the German newspaper Die Zeit. And many companies seek to reach children through their parents, to mould the consumers of tomorrow.



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Ben is two years old and almost 65 centimetres high. As he runs along the street, the cars dwarf him. It's not, strictly, his world, but he knows all the different brands, Die Zeit says...  "BMW, VW, Mitsubishi, Mercedes...".

To read the rest of this article, in German, click here to be taken to the website of Die Zeit. To read an English-language version, prepared by From Europe With Love, just click here.

  
FEATURE
  
The typical German living room

What does the typical German living room look like? What are the fixtures and fittings with which the 'typical' German family surrounds itself?

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Well, now, thanks to the Hamburg-based ad agency, Jung von Matt, you no longer need to wonder..  you can see for yourself.

Interviewed by the German news magazine, Der Spiegel, Bernhard Lukas, the agency's creative director, relaxes on a terracotta-coloured sofa, while gazing out through curtained windows to the street beyond. Next to him towers a light-wood wall unit with lit windows in a kind of Mediterranean design. On the glass table in front of him, a copy of the Kölner Anzeiger newspaper and a much-used TV magazine.

Click here to go directly to the page in Der Spiegel which carries this story to see the rest of the article (in German) and to see still photographs of the 'typical' German living room for yourself.  Click here to visit Jung von Matt's website and see how the agency itself presents the project. Click here to read a longer, English-language version of this article, prepared by From Europe With Love.

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Click here to read a selection of recent stories about Germany as reported by the online news service Ananova (in English)

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READ GERMAN

Click here for a selection of links to German-language newspapers and magazines -  including specialist advertising and marketing titles - and websites

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Click here to read recent stories from Germany, on  the website of the UK newspaper The Guardian

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Click  here to read the some of this week's leading stories from around Europe, on  the website of BBC News

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